Due to a new City ordinance, on January 1st, 2018 most homes listed for sale in the City of Portland are required to first obtain a Home Energy Score. Our sister company, A Quality Measurement now offers this service. Portland’s policy is unique in that sellers are required to obtain the energy score prior to listing the home for sale. This can be a burden to sellers, but it is a benefit to buyers who want to purchase a home that uses less energy. The question that always comes up is, “If I get a low score, will my home sell for less?” I have two thoughts on this.
1. The Home Energy Score is like the miles per gallon (MPG) rating of a car. We all know that a car with a lower MPG rating is not necessarily less valuable than one with a high rating. For example, a luxury SUV may have a very low MPG in relation to a compact car. However, it is also likely that the luxury SUV will sell for more money. A low score does not necessarily equate to a low value. 2. On the other hand, a home with a lower energy score might sell for less. If two homes are equal except that one uses less energy, we can expect that a well-informed buyer will pay more for the more energy-efficient home. A long history of scientific (and unscientific) studies link a buyer’s willingness to pay more for a home that uses less energy. However, most such studies involve new homes where buyers are more likely to have information about estimated energy consumption. Now buyers of used homes in Portland will have the information and scientists, appraisers, and real estate agents will be watching to see what happens. Here is a link to a blog post where I go into more detail about existing studies.
1. The Home Energy Score is like the miles per gallon (MPG) rating of a car. We all know that a car with a lower MPG rating is not necessarily less valuable than one with a high rating. For example, a luxury SUV may have a very low MPG in relation to a compact car. However, it is also likely that the luxury SUV will sell for more money. A low score does not necessarily equate to a low value.
2. On the other hand, a home with a lower energy score might sell for less. If two homes are equal except that one uses less energy, we can expect that a well-informed buyer will pay more for the more energy-efficient home. A long history of scientific (and unscientific) studies link a buyer’s willingness to pay more for a home that uses less energy. However, most such studies involve new homes where buyers are more likely to have information about estimated energy consumption. Now buyers of used homes in Portland will have the information and scientists, appraisers, and real estate agents will be watching to see what happens. Here is a link to a blog post where I go into more detail about existing studies.
Did I leave anything out or do you want to join in the conversation? Let me know in the comments below.
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Thanks for reading,
Gary F. Kristensen, SRA, IFA, AGA
I just returned from a daytrip to Las Vegas where I addressed the attendees of the Appraisal Summit and Expo. It was such an honor to speak at this event alongside my business mentor Roy Meyer and to meet some of the most involved and inspirational people in the appraisal industry. My only wish is that I would have been able to stay longer to build more connections and listen to more of the speakers.
Also while in Vegas, I was interviewed for an upcoming episode of the Appraiser Coach Podcast with Dustin Harris, I got to meet Jeff Bradford and demo the new Bradford Technologies Appraiser Mobile App, and I received a live a demo of ANOW appraiser business management software. Talking directly to the people behind these brands and seeing them in action is so much more valuable than visiting a website. It was definitely a worthwhile trip.
If you were at Appraisal Summit and Expo, hopefully we got a chance to meet. If we did not connect, please get in touch with me online and perhaps we can meet up at the next big appraisal event. One of the things that I most enjoy about being an appraiser is meeting appraisers from all over the country.
One small part of what real estate appraisers do is measure homes to calculate the living area or “square footage.” The standard that is typically used by most home appraisers to measure and calculate living area is provided by ANSI (American National Standard Institute). However, in this post I’m focusing on the geometry and simple math of determining the total area.
Normally, appraisers draw homes using software that automatically calculates the area. Our company recently measured a home of an engineer by using just such software. After examining the computer generated home sketch, the engineer said that the upper level of his home (shown in the illustration above) had been incorrectly calculated. He then provided his handwritten calculations as support.
When I heard this, my stomach knotted up and I thought, “Did this engineer find a bug in our software?” A Quality Appraisal associates measure many homes each year all around the Portland area. I thought, “Is this an isolated bug or something that could have caused errors in hundreds of appraisals or measurements?” We don’t manually check the calculations of the software on all of our measurements before they are delivered to a client. Maybe we should.
I could not wait to get back to my office and check for myself. Once in the office, I deconstructed the drawing into five smaller shapes (a composite figure and some appraiser software will do this automatically) and then I was able to easily calculate the area as shown in the figure above. To my relief, I came up with exactly the same number as the software total for the upper level. After this experience, I concluded it is good practice for appraisers to occasionally check the calculations totaled by our sketching software. For more information on how to deconstruct a composite figure and add up the individual areas, here is a short helpful video from Mathtrain.TV.
Appraisers and real estate agents often ask what adjustments I use and/or how I support my adjustments. The answer is that most properties require a different adjustment that is specific to its market (e.g. size, location, condition, etc.) and there are many different ways to support any individual adjustment. No one method for supporting adjustments is perfect. Appraisers should select the method or methods that will produce credible results for the given assignment and available data.
I recently appraised a roughly 1,200 square foot 1970s ranch home on a city-sized lot in a Portland suburb wherein the quantity and quality of the available data was particularly good. For this reason, I was able to have a little fun and support my appraisal adjustments for this one assignment in many different ways. Here are the multiple approaches and real data for supporting my Gross Living Area (GLA) adjustment. (Information that may identify the subject or comparable sales have been redacted for confidentiality.)
Paired Sales
Simple Linear Regression
Grouped Data
Depreciated Cost
Indicated GLA Adjustment
$51 or $60
$53
$59
$60
CV
0.00648 or 0.0082
0.00538
0.00734
0.0082
None of the above methods for supporting an adjustment are without limitations and there are many more ways an appraiser could support an adjustment. Although this is an example where data sets are particularly plentiful, the example shows that information does exist outside of textbooks for supporting adjustments; and when multiple approaches are combined and reconciled, a strong case for the appraiser’s conclusion can be made. An appraiser won’t always need to go this far to support one adjustment, but if that one adjustment is crucial to the outcome of the appraisal or the appraiser believes they will be challenged on this adjustment, then the appraiser should expand and explore multiple methods for support.
World class appraiser blogger Tom Horn wrote a great article titled, “Things agents do that appraisers hate.” Tom’s article inspired me to think about the opposite side of that coin. Whenever I speak at real estate offices, agents often tell me about off putting things that some appraisers do when interacting with agents. It is important for both appraisers and real estate agents to understand the thoughts and frustrations of the others so that we can conduct our work in a manner that is both efficient and respectful. Here are my top three agent irritators.
1. Agents complain that appraisers go to vacant lockbox properties without first calling and asking the agent. This is against the rules of the Portland area RMLS (Regional Multiple Listing Service) and to me, it is trespassing. Appraisers do not have the right to use the RMLS lockbox anytime we want.
2. Agents complain that appraisers will show up at the property, not talk or ask questions, and then leave quickly. I understand that appraisals are business and that time is money. It is difficult to make a living as an appraiser these days without being quick. However, the real estate agent and the homeowner hold a wealth of information. Each should be interviewed carefully by the appraiser. From my experience of having several appraisers who work for me, the ones who take time to chat with homeowners and agents build trust. Their appraisals do not get challenged nearly as often, even if the appraisal report quality is similar.
3. Agents complain that appraisers will call them and say, “Can you tell me what the concessions are on this recent sale?” Once answered, the appraiser quickly ends the call. As an appraiser, it irritates me that other appraisers would be short when someone else is helping them, but is also annoying that many appraisers would only be interested in concessions. The concessions are important, but there are many other important things that an appraiser should know about a sale that do not make it into the RMLS. In addition, agents are not only sources of information for appraisers, real estate agents are important sources for continued appraisal work. A Quality Appraisal, LLC is built on non-lender or private appraisal work. Real estate agents generate most of our private estate and divorce appraisal referrals. It is important for appraisers to be courteous, humble, and grateful on the phone or in emails when requesting information. Our company has received many referrals directly resulting from data verification emails and phone calls.
Did I leave anything out or do you want to join in the conversation? Are you a real estate agent with appraiser grievances? Let me know constructively in the comments below.